- InterviewDone
We started with one van and a written checklist.
I cleaned houses for six years before hiring anyone. The checklist I wrote for myself is still the one every crew uses, and I still read every review that comes in.
Daniel R.Owner
- First visit
- 2014
- Crew members
- 38
- Visits completed
- 21,400
- Average rating
- 4.9
Ten years, one checklist
The company began as one person with a van, a vacuum, and a list taped inside the van door. Every visit ended the same way: walk the rooms with the client and tick the list together.
The first two hires learned from that list, and it became the checklist every crew still carries. So did the rule that a missed task gets a free return visit within 24 hours.
Clients kept asking whether we could also fix the loose shelf or clean the windows outside. We added each trade only when we had someone who could do it to the same standard, on the same ticket.
Mar 2014
First visit
One van, one person, a two-bedroom flat in Elm Park.
Jun 2016
First crew
Two hires, the written checklist, and the 24-hour re-clean rule.
Apr 2018
Small repairs added
Clients kept asking who could fix the shelf we dusted around.
May 2021
Windows and carpets
Two new trades, same ticket, same crew leads.
Sep 2024
Fourth area
Old Mill joins North Harbor, Elm Park, and Westfield Heights.
Oct 2026
Today
38 people, four areas, and the same checklist.
Today
Four rules we don't bend
Price it first
You see the full price before you share an address.
In practice
The total on your ticket is the total on your receipt.
Same crew, same list
Recurring clients get the same crew, working from the same written checklist.
In practice
If your crew lead is away, we tell you before the visit.
Fix it free
If something on the list was missed, we come back.
In practice
Report it within 24 hours; the re-clean is free. Our guarantee
Say what we don't do
Every service lists what isn't covered.
In practice
We'll name a licensed trade when a job isn't ours.
How we hire
About one in nine applicants joins a crew. Here is what they go through first.
Interview
A conversation about past work and a walk through our checklist.
Background check
Identity and criminal record check by an outside screening company, before any home visit.
Paid trial shift
A full day beside a crew lead, paid, in a real home.
Training
Paired visits until the crew lead signs off every room on the checklist.
Ongoing checks
Spot checks after visits, and the owner reads every review.
How we hire
About one in nine applicants joins a crew. Here is what they go through first.
Interview
A conversation about past work and a walk through our checklist.
45 min
Background check
Identity and criminal record check by an outside screening company, before any home visit.
3rd-party
Paid trial shift
A full day beside a crew lead, paid, in a real home.
1 day
Training
Paired visits until the crew lead signs off every room on the checklist.
2 weeks
Ongoing checks
Spot checks after visits, and the owner reads every review.
Monthly
How we hire
About one in nine applicants joins a crew. Here is what they go through first.
45 min
Interview
A conversation about past work and a walk through our checklist.
3rd-party
Background check
Identity and criminal record check by an outside screening company, before any home visit.
- Background checkClear
1 day
Paid trial shift
A full day beside a crew lead, paid, in a real home.
- Paid trial shiftPassed
2 weeks
Training
Paired visits until the crew lead signs off every room on the checklist.
- Training2 weeks
Monthly
Ongoing checks
Spot checks after visits, and the owner reads every review.
- Quality checksMonthly
How we hire
About one in nine applicants joins a crew. Here is what they go through first.
Interview
A conversation about past work and a walk through our checklist.
Background check
Identity and criminal record check by an outside screening company, before any home visit.
Paid trial shift
A full day beside a crew lead, paid, in a real home.
Training
Paired visits until the crew lead signs off every room on the checklist.
Ongoing checks
Spot checks after visits, and the owner reads every review.
How we hire
About one in nine applicants joins a crew. Here is what they go through first.
1
Interview
A conversation about past work and a walk through our checklist.
2
Background check
Identity and criminal record check by an outside screening company, before any home visit.
3
Paid trial shift
A full day beside a crew lead, paid, in a real home.
4
Training
Paired visits until the crew lead signs off every room on the checklist.
How we hire
About one in nine applicants joins a crew. Here is what they go through first.
1. Interview
A conversation about past work and a walk through our checklist.
2. Background check
Identity and criminal record check by an outside screening company, before any home visit.
3. Paid trial shift
A full day beside a crew lead, paid, in a real home.
4. Training
Paired visits until the crew lead signs off every room on the checklist.
5. Ongoing checks
Spot checks after visits, and the owner reads every review.
Change layout cycles through the looks of the section in view. To keep one, copy its line into the Markdown.
Crew leads
One crew lead per area, each with us at least two years.
Luis M.
Crew lead
Cleaning · North Harbor
Since 2020 · EN · ES
Photographs anything already broken before the crew touches it.
Marco D.
Crew lead
Cleaning · Elm Park
Since 2019 · EN · ES
Leaves the checklist on the counter, every box ticked.
Andre P.
Crew lead
Cleaning · Westfield Heights
Since 2021 · EN · FR
Walks every room with you before the crew starts.
Ravi S.
Crew lead
Cleaning · Old Mill
Since 2022 · EN
Carries spare shoe covers so nobody walks in with outdoor shoes.
Join a crew
Paid training, set schedules, and no late nights.
- Paid weekly
- Paid training
- Company van and supplies
- Daytime hours
